Return Policy and Return Form

If you are not satisfied with one of our products as you receive it, please send an email to and we will do our best to accommodate you, by sending replacements for individual parts, for example.

In case of a defective product purchased within 30 days, if no other solution is appropriate, we will offer a replacement or a refund of the entire product, provided you send us back the defective product, a proof of purchase and a brief description of the problem.

Shipping and handling fees are not refundable.

Download Sample Return Form

The Incredible Company

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