Return Policy and Return Form

If you are not satisfied with one of our products as you receive it, please send an email to shop@theincrediblecompany.com and we will do our best to accommodate you, by sending replacements for individual parts, for example.

In case of a defective product purchased within 30 days, if no other solution is appropriate, we will offer a replacement or a refund of the entire product, provided you send us back the defective product, a proof of purchase and a brief description of the problem.

Shipping and handling fees are not refundable.

Download Sample Return Form

The Incredible Company

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